Desi Auto Care

307 South White Horse Pike
Stratford, NJ 08084 US
5.0
93 Reviews
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It’s a Love Affair..! We Know Your Love for Infiniti..!

Save up to 50% on Infiniti Repair & Service

24 Months / 24,000 Miles Warranty (Including Parts & Labor)

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Desi Auto Care is a full service Infiniti specialized repair and service center in Stratford, NJ. (Serving South Jersey, Philadelphia and Delaware) We bring over 30 years of Japanese automotive experience and technical expertise. We’re team of Infiniti trained specialists with dealer level expertise.

We welcome you to our facility, upon your visit we will explain to you which of the repairs are required to correct existing problems and which are for preventive maintenance. We will provide you all diagnostic details, why the problem occurred, what the cause was and what the correction is and after repair test drive report.

Independent Infiniti Repair Shop Service Doesn’t Void Warranty
You don’t have to take your Infiniti to the dealer to maintain your warranty

We have the experience, resources and knowledge to meet all your Infiniti repair and service needs. Your work will be done at a REASONABLE cost. We will not perform any repair work without your prior authorization. No hidden cost.

We take pride in our personal service to our customers and their Infinitis. We’re proud to be a Female Friendly repair shop. Your satisfaction is our top priority. Experience the difference!

We’re Proud to be Female Friendly!

  • 47 % of our customers are women
  • Women deserve a repair shop they can fully trust
  • Our technician will take time to explain things with patience
  • Please! Ask us any questions; we’ll be very happy to answer
  • Your questions accurately answered in ways you can understand
  • We provides detailed written estimate of the work to be performed
  • We make sure women’s experience of Infiniti repair is a pleasant one

Our criteria for a female customer are - honesty, respect, integrity and willingness for open communication. As you walk into our shop the receptionist will welcome you with friendly greeting, you can’t help but notice the clean, fresh smell of our beautiful waiting area. The fresh Keurig coffee brewed one cup at a time and lots of free refreshments for you and “of course Very Clean Restroom!"

There is Only One Boss – The Customer!

  • Free Wi-Fi
  • Service inspections
  • Routine maintenance
  • Major and minor repairs
  • Verified by InfinitiShops.com
  • Clean-Comfortable waiting area
  • We accept after-market extended warranties
  • Dealer level state of the art - full diagnostics for Infiniti
  • Complimentary refreshments
  • Highest quality OES Parts (Original Equipment Supplier)
  • Highest quality OEM Parts (Original Equipment Manufacturer)

Amenities

  • After Hours Drop-Off
  • TV
  • Customer Lounge
  • Free Wifi
  • Magazines
  • Refreshments
  • Transit Accessible
  • Walkable Area
  • Weekend Hours
  • Kids Play Area
  • Hand Sanitizer
  • Contact-Free Service

Meet Our Team

  • Josh Saraves

    Lead Expert Technician

    Lead Master Technician Josh Saraves grew up with an extra ordinary talent for fixing cars and a passion for Infiniti. Josh grew up in New Jersey working at his family’s auto repair shop, doing what he loved the most - fixing the cars! At age seventeen Josh bought old Volkswagen, went to junk yard, paid $65 for Transmission and replaced himself and he has been in love with auto service ever since. Afterword Josh decided to pursue the automotive industry and established an excellent reputation for accurate diagnosis and solutions to repair a variety of cars.

    Josh has more than 20 years of technical expertise of GERMAN / EUROPEAN / JAPANESE auto repair service, maintenance, performance upgrades and modifications. Josh and his team of technicians continue to keep up to date with information on the latest models, tools and knowledge to service your modern Infiniti.

    Josh maintains hundreds of loyal Infiniti customers throughout New Jersey - Philadelphia - Delaware with personal service, expert advice, the latest in technology, timely service, reasonable prices and peace of mind!

Coupons & Promotions

  • First Time Customer Special

    10% Off Labor for Infiniti Customers

    Show Coupon

Awards & Affiliations

AAA Approved Auto RepairAAA Approved Auto Repair
Audi Club North AmericaAudi Club North America
AutologicAutologic
BMW CCABMW CCA
Jaguar Clubs of North AmericaJaguar Clubs of North America
Mercedes-Benz Club of AmericaMercedes-Benz Club of America
Northeast Land Rover ClubNortheast Land Rover Club
Philly MINIPhilly MINI
Porsche Club of AmericaPorsche Club of America
RepairPal CertifiedRepairPal Certified
SAAB Club of North AmericaSAAB Club of North America
Volkswagen Owners ClubVolkswagen Owners Club

93 Reviews

  • Peter Jack
    Peter Jack 4 days ago

    The sound system in my QX60 started cutting out randomly on certain speakers and it kept getting worse over time. Another place couldn’t figure it out, but these guys found the amplifier issue pretty quickly. Everything else is perfect now.

    2019 Infiniti Qx60
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  • Miller Jason
    Miller Jason3 months ago

    My Infiniti would suddenly lose throttle response during city driving, then act normal again. After digging deeper, Desi Auto traced it to a failing electronic throttle control module. Once replaced and calibrated the problem disappeared completely. Thanks!

    2019 Infiniti Q50
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  • Syed Nissar
    Syed Nissar3 months ago

    The ride started feeling bouncy over small bumps. Team found worn rear shocks, replaced them, and now the car feels stable!

    2021 Infiniti QX50
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  • Dhanvith Kandula
    Dhanvith Kandula5 months ago

    It showed a sudden electrical system warning and a few buttons stopped working. Desi found a bad ground connection and updated the module. Super quick and smooth service.

    2023 Infiniti QX50
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  • Ediin Berg
    Ediin Berg5 months ago

    With this sudden cold snap, my Infiniti's battery gave up on me. They replaced it fast, checked all the winter sensitive parts, and had me back on the road before the EOD.

    2019 Infiniti QX60
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  • Steve Nord
    Steve Nord7 months ago

    A faint vibration started through the steering wheel whenever I hit 60 mph. Not dramatic, but enough to notice on long drives. This shop balanced the wheels, but what really solved it was a slightly bent rim!

    2020 Infiniti Q50
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  • Carol Lefte
    Carol Lefte 7 months ago

    The transmission on my car began to shudder on acceleration. The mechanics explained it was the CVT belt slipping. They drained the old fluid, installed a factory kit with an updated valve body, and reprogrammed the TCM. It drives like new again and shifts are seamless.

    2019 Infiniti QX60
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  • Olivia Brown
    Olivia Brown9 months ago

    The power steering started groaning like an old door, especially during slow turns. Turns out the fluid was aerating due to a tiny crack in the return hose. They replaced the hose, flushed the system, and it’s whisper-silent again. Steering feels effortless now like it’s supposed to in a luxury SUV.

    2021 Infiniti QX60
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  • Minnie Norle
    Minnie Norle9 months ago

    I kept hearing a faint clicking when turning at low speeds. Turned out one of the CV joints was wearing unevenly. Desi replaced it and realigned everything—smooth turns ever since.

    2022 Infiniti QX60
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  • Aloy Fernandez
    Aloy Fernandez10 months ago

    My Infiniti's cabin had started to smell like fuel after longer drives. They found a cracked charcoal canister in the EVAP system and replaced it. No more smell, and the car feels fresher and safer.

    Glad they took it seriously and got it fixed fast.

    2023 Infiniti Q50
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  • Samuel Peter
    Samuel Peter10 months ago

    My steering felt slightly off-center, even after alignment. Desi Auto Care discovered a worn steering rack bushing and replaced it. It’s back to smooth and responsive now, just like it should be. Definitely noticed the difference on highway drives.

    2022 Infiniti QX60
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  • Rachel Tommy
    Rachel Tommy11 months ago

    The steering felt oddly stiff during low-speed turns—especially in parking lots. They found an issue with the electric power steering module. Replaced and recalibrated it, and now it’s smooth and effortless again. Feels like the SUV is finally listening to me!

    2023 Infiniti QX80
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  • Sumala Anand
    Sumala Anand11 months ago

    Brought my 2021 Infiniti QX60 in because the steering felt oddly stiff when parking. They found the power steering fluid was low due to a small leak in the hose. They got it sealed and topped off, and now the steering feels smooth again. Really appreciated how they explained everything in plain terms—no guesswork.

    2021 Infiniti QX60
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  • Zubedha Kanim
    Zubedha Kanim1 year ago

    Brought my car to Desi Auto Care after hearing a clunking noise when braking. They found the front control arm bushings were worn out and replaced them. The ride feels tight and controlled again—no more weird sounds. Super happy I caught it early, and they made the whole process so easy.

    2022 Infiniti QX60
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  • Rishi Patel
    Rishi Patel1 year ago

    I went to my friend's home for vacation and suddenly my brake pads went out and I was so lucky to find them. I was so grateful to be worked in same day as I don't live in the state. I can see why they are so busy. The customer service is excellent. No need to look around if I lived in this area. Thank you!

    2024 Infiniti QX50
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  • Preethi Malik
    Preethi Malik 1 year ago

    I took my car here about a week ago. It is very hard to find a shop around the area that knows how to work on cars, however, Josh was able to diagnose and fix the problem. Had to have my catalytic converter replaced. Excellent service and very reasonable pricing. I am definitely coming back here is good to know there is a competent mechanic around the area.

    2021 Infiniti QX80
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  • Shreya Iyer
    Shreya Iyer1 year ago

    I recently visited Desi Auto Care for a coils and spark plug change. It was fixed in couple of hours and they did an overall diagnosis for my Infiniti with a clear explanation of what needs to be done in the future. It was a great experience. The staff are incredibly welcoming.

    2015 Infiniti Q50
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  • Zuedir Ahmed
    Zuedir Ahmed1 year ago

    So here’s my story... I suspected a coolant leak. They took a long time to get to my car. All fixed and then shortly after they also did a final diagnostic. It was actually a leaking water pump etc. After reading their reviews I had the staff at Desi Auto Care take care of the issue. Awesome! Timely.. very confident in their work. Reasonable rates!

    2016 Infiniti G35
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  • Asha Miller
    Asha Miller1 year ago

    I came for a starter issue, they finally diagnosed just a dead battery. I was told by another garage my car has a coolant leak and they pressured the system and found nothing and my car is perfect now! Thanks to Desi Auto Care for helping me out.

    2014 Infiniti G37
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  • Nidhi Winson
    Nidhi Winson1 year ago

    My radiator pooped out on me last month and when I asked my friend for a suggestion he recommended Desi Auto Care. They were so reasonable and the women at the FD was the one that showed up and was so helpful and friendly. They got the job done in no time.

    2014 Infiniti Q60
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  • Petit Thiere
    Petit Thiere1 year ago

    I’m new to this area and I found this place and thought with mostly good reviews. My first visit was when my car check engine light had been on for almost 2-3 days and turned itself off. They explained everything throughout and didn’t jump directly to unnecessary repairs. They kept my car for diagnosis but since it turned itself off they didn’t want to assume anything. Overall, I was happy when I left.

    2015 Infiniti Q50
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  • Eimi modona
    Eimi modona1 year ago

    Brought my car in for its scheduled maintenance. They performed the service promptly and thoroughly, and they were friendly, knowledgeable, and went the extra mile to ensure I was satisfied.

    2017 Infiniti QX50
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  • Sophia chad
    Sophia chad1 year ago

    My car started experiencing a mechanical failure in its steering rack, leading to reduced responsiveness during turns. The repair involved replacing the damaged rack-and-pinon assembly and realigning the wheels. All thanks to Desi Auto Care!

    2016 Infiniti Q50
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  • Isabella Ava
    Isabella Ava1 year ago

    I had a strange knocking noise at idle that worsened with acceleration. It turned out to be a worn timing chain causing the issue. The repair involved replacing the chain, guides, and tensioner, restored the engine smoothness.

    2016 Infiniti Qx70
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  • Howart Kim
    Howart Kim1 year ago

    In my car I noticed a sudden drop in power and strange vibrations from the engine. The team found a failing crankshaft position sensor, which was causing misfires. They replaced it and now everything was doing great!

    2013 Infiniti QX60
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  • Andrew Siyanni
    Andrew Siyanni1 year ago

    Took my car in for a transmission issue and got it repaired and the service was nailed! Thank you, Desi Auto Care.

    2018 Infiniti QX60
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  • Gokhan Thomas
    Gokhan Thomas1 year ago

    Took my car in after the AC started blowing warm air. The team quickly found a leak in the system and handled the repair efficiently. Now, the air conditioning works perfectly, even in the hottest weather. The service was fast, professional and reasonably priced.

    2018 Infiniti Q50
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  • Lindy Francis
    Lindy Francis1 year ago

    I recently took my car in due to a persistent squealing noise from the front end. The staff discovered that the serpentine belt was worn and about to snap. The replaced it quickly, its a quick diagnosis and best service, which saved me from a potential breakdown!

    2015 Infiniti Q50
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  • Rebacca John
    Rebacca John1 year ago

    Took my Infiniti Q50 in for a suspension overhaul, and the experience was exceptional. The team was thorough and clearly explained providing the updates in the process. When I drove back, car handles better than ever, with a smooth and comfortable ride. For my future needs Desi Auto Care will be the first.

    2016 Infiniti Q50
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  • Branch Cole
    Branch Cole1 year ago

    Tackling a malfunctioning exhaust system, the skilled technicians replaced the damaged parts, improving the car’s performance and sound. The repair was done quickly and the customer service was exemplary. Just Impressed!

    2009 Infiniti G37
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  • Peter Levis
    Peter Levis1 year ago

    My car got efficient and thorough service for exhaust catalytic converter issues. Their staff diagnose problems accurately and offer reliable repairs, ensuring optimal performance and emission compliance. Great gesture and thanks!

    2011 Infiniti G35
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  • Kassie V
    Kassie V1 year ago

    Car was having all kinds of engine-problems (mysterious!) and they got right to the bottom of it in a professional and clear way. I would send friends and family here for sure! Thanks.

    2013 Infiniti G37
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  • Majestic Bustanji
    Majestic Bustanji1 year ago

    Last week had my car break down while I was going to my job, and after a talk with Infiniti roadside assistance, they suggested to me it's possibly an alternator problem. Given the symptoms of my car, all signs lead to either a battery problem or the alternator.

    I called around to get estimates on getting the alternator/battery replaced, and Desi Auto Care said they could get the car in and Josh help me out the same day. Thanks much!

    2022 Infiniti QX50
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  • John Bucciero
    John Bucciero2 years ago

    Desi Auto Care is my trusted shop for over 7 years as they are now just too far away from where I live in Delaware. But I still go there for repair service. Sam always helps me in emergency repair issues. It’s worth traveling to them.

    2013 Infiniti G37
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  • Tim McNamara
    Tim McNamara2 years ago

    You simply cannot find a better repair shop anywhere. Sam and his staff care so much about their customers and the job that they do and very good at what he does.

    2015 Infiniti q50
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  • Roma Gunter
    Roma Gunter2 years ago

    Josh and his team have been good to deal with. Honest guys with a lot of knowledge. He suggested repair job that have saved me more money and he has been flexible with appointment as per my need. I live on Mount Holly and these guys are worth the drive!

    2015 Infiniti Q50
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  • Will Romano
    Will Romano2 years ago

    Other shops would have given up and told me they could not fix my Qx80. Josh spent enough time fixing a hack job a previous repair shop had done and he made sure everything was done correctly. Thank you Josh, Dylan, Sam and everyone would worked on my car for your hard work and dedication!

    2016 Infiniti QX80
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  • Leigh Duffy
    Leigh Duffy2 years ago

    I brought my car here for a transmission shacking issue. Josh was always available to discuss any concerns I may have and easily earned my trust. I have found the quality of service is always highest when a Master Technician is directly involved and experienced in all aspects of the service provided. I highly recommend Desi Auto Care!

    2018 Infiniti QX30
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  • Gajendra Khurana
    Gajendra Khurana2 years ago

    I brought my car in -Josh was great in communication what the problems were, and due to the nature of the repair recommended I go the dealership route and strategized in how to get warranty to cover this repair. I will definitely come back here with my other cars.

    Sometimes turning a job down is the right thing to do. Respect!

    2016 Infiniti QX
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  • Divyesh J Patel
    Divyesh J Patel2 years ago

    Few days back, my cylinder started to misfire and they replaced spark plugs and ignition coils and engine air filter. They kept it honest and because of that, I won’t ever consider going anywhere else.

    2017 Infiniti Q60
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  • Peter Rooks
    Peter Rooks2 years ago

    Did my carbon cleaning there. Runs perfect now!

    2014 Infiniti Q50
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  • Harry Bonsted
    Harry Bonsted2 years ago

    Check coolant light came on as I left job at 5PM. Mechanic answered the call, gave proper direction, and helped me until I was road ready and confident getting on the road back to home. Very typical of the service I get here! Outstanding customer service!

    2007 Infiniti Fx
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  • Jerry Rosito
    Jerry Rosito3 years ago

    I also go here for my scheduled maintenance because of the quality and respect they have for my cars. With my older car I have had to upkeep a few repairs and Desi is always honest, communicable with "budget" I'm working with and they never failed me. I really believe my car is in good condition at 17 years old because of them. They are always swamped, so make an appointment, like i did.

    2006 Infiniti m35
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  • Candice Chandler
    Candice Chandler3 years ago

    Went to Desi Auto Care at the recommendation of my cousin for an air suspension fault. They cleared the code and my SUV is back to normal.

    2016 Infiniti Qx80
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  • Martin jr. Smith
    Martin jr. Smith3 years ago

    While I was traveling, they pre-ordered my OEM parts to ensure I could get in as soon as I returned. Which was important because I had a short turnaround time to get my car and leave again.

    2020 Infiniti QX80
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  • Richard Lingo
    Richard Lingo3 years ago

    He help me after finding out another shop had destroyed some parts on my car. Sam reached out to them several times to try and get me compensation.

    2012 Infiniti QX56
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  • Gary Reeves
    Gary Reeves3 years ago

    I thought it would cost $1000+ on my steering repair, but Chris determined it was a very old battery that was causing intermittent problems with the power steering, despite not getting any kind of diagnostic codes. Definitely smart guys working here. Front desk is helpful and communicative.

    2010 Infiniti G37x
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  • Amelia Kempton
    Amelia Kempton3 years ago

    When I needed to screw bolts for my new license plate, I called an Infiniti dealer and got quote $39. When I found Desi Auto Care online, Sam said bring it by and they’d install it - without any charges. It was the beginning of sense of security. As an old woman with no family around, I knew I could be a sitting duck. But Sam / his guys helped with all my car repairs. Saves me as economically as possible. I unequivocally recommend them as a “go to” shop.

    2015 Infiniti Q50
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  • KD Freeman
    KD Freeman3 years ago

    I was having a power steering leak/noise issues. I'm regular customer of Desi Auto Care. Chris replaced the power steering pump and rack-pinion, and it all started working again. He charged me a reasonably (definitely very less than the dealer) price. Also there was a valve in the line which only leaked during engine running at highway speeds. Chris charged me for the part, but didn't charge me for labor, despite a few hours of extra job he put into getting it fixed. Steering is working as good as the day I purchase the car. This business deserves your business, because they stand behind their work for 2yrs.They deliver ultra-competent service at a great price which, for an older Infiniti like mine, is the perfect solution.

    2014 Infiniti QX50
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  • Omar James
    Omar James3 years ago

    He is the man of his word…I came back after a year and he fully supported shop warranty. I will never let anyone touch my cars but Desi Auto Care.

    2016 Infiniti QX80
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  • Sachin Rajaram
    Sachin Rajaram4 years ago

    Sam always replays my repair emails. I have been going here since long time. After my car broke down on the busy main road, something that nobody likes to deal with it. I called shop and they set appointment for same day and even arranged to have a tow company pick my car up from the location. Very helpful in a stressful situation! The genuine concern they show to customers is very welcoming. If you want good mechanics, Desi Auto Care is your place!

    2010 Infiniti FX50
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  • Selina Reilly
    Selina Reilly4 years ago

    In a wrong decision I took my car to Voorhees Quick Lube change for an oil change. They left the oil cap off unknown to me. After paying I left and my car was smoking from every places. I thought

    I might ignite the car way back to the quick lube place. My engine which has been cleanest prior to this, now covered with oil. Their solution was to pressure wash my engine which has all but ruined it.

    Desi Auto Care is repairing it one piece at a time. The shop is very busy but the service is exactly what the car owner is looking for. They're knowledgeable. Sam's prices are more than fair. Service was on time. I do recommend to anyone.

    2018 Infiniti Qx30
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  • Randy-Ro
    Randy-Ro4 years ago

    I had my engine sign on for 6 weeks and brought my car in to the shop. Bryan was friendly and said that I had a leak in the EVAP system but that it's not urgent repair. He didn't pressure me at all, just told me what the problem is. Now I finally told him to replace the parts. He used the diagnostic fee I paid 6 weeks before towards the repair (it was nice that he let me use it even though it was 6 weeks before!). And he warned me the EVAP systems for Infiniti's we're temperamental and sometimes the engine sign comes back on.

    Sadly, Bryan was correct and the engine sign came back on again. So, back to the Desi Auto Care I went. He spent time finding the leak, which was a fault in the engine fuel cap they just switched out for me before, and reordered/replaced the cap. Didn't charge me any money, he spent figuring out my vehicle. When I went to pick up my Infiniti, it was clean and ready! They said there was a man there washing some of the vehicles so he had him wash mine too.

    He forget to perform oil change & filter I requested, so I had to bring the car in again. I was a somewhat annoyed but Sam apologized and gave me a discount and changed it right away.

    Overall, Desi Auto Care is professional, I will continue to go back.

    2020 Infiniti Q50 autograph
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  • B Joe
    B Joe4 years ago

    Desi did the diagnosis and replaced some ignition coils and spark plugs. Thank you for patiently explaining to me, and you made the best suggestion.

    2008 Infiniti G35x
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  • Barbie Wilson
    Barbie Wilson4 years ago

    Went in for transmission clicking noise issue as well as a shocks replacement. I would say the prices were great, as other shop charged way more and the service at Desi Auto was immaculate! Down to earth mechanic Josh is the BEST! Thank you for sharing donuts.

    2013 Infiniti M56
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  • Austin Wilson
    Austin Wilson4 years ago

    I just bought an Infiniti and was looking around to find a knowledgeable tech online, found Desi Auto Care. Chris was very humble, since it's my used car I wanted him to inspect the spark plugs and to do an oil change he was honest and informed me spark plugs were just changed (by previous owner) and they look clean, I don't need to spend money. So, he just did an oil change. I had a list questions for him and he answered very patiently. Thank you for all the hard work. 5 stars no doubt!

    2017 Infiniti Q70L
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  • Kelsie Salcin
    Kelsie Salcin4 years ago

    I give them my business because Desi service was more than my expectation. I was contemplating getting a used Infiniti and wanted to schedule a PPI with a local shop before I pull the trigger. I found Desi shop and he gave me his opinion about used Infiniti and explained PROS and CONS with me. We exchanged emails and calls. He honestly give me all his concerns about used car and I ended up getting the car mainly due to what he share with me. I am so glad I checked with Desi.

    2017 Infiniti Q60
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  • D. Dee
    D. Dee4 years ago

    I had been having few problems with my car and I learned about Desi Auto Care through my best friend. I got in touch with him because he is just a car nut, he is just incredibly knowledgeable about infiniti particular.

    Eventually I brought the car in and what I thought was going to be a major repair turned out to be something relatively simple but he was able to guide me about possible future problems that I hadn’t really considered.

    2013 Infiniti JX35
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  • Tanya Clayman
    Tanya Clayman4 years ago

    My car shows intermittent flashing check engine light before I leave for work - extremely rough running and misfiring especially in 1st and 2nd gears. Diana was friendly on the phone when i called to find out if they had an open slot where i could bring my car. She said i could bring and when i got there, she took me inside to the workshop to meet Chris (mechanic) I feel fortunate to have found this shop that i can trust for future repairs. I'm already planning to return for alternator job which is going to be happening soon. He said i can call ahead to set up appointment and he will order the parts in advance.

    Here you are able to actually talk with the mechanics who are performing the job on your car.

    2018 Infiniti Q50
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  • Kelly Duke
    Kelly Duke4 years ago

    These guys were upfront about what issues was with my car and exactly how much it will cost. He even prioritized the repairs in relation to my Infiniti's real needs. I got a quote, the repairs and gave back to me by second day. I'll definitely be back at these Sam's guys.

    2013 Infiniti M56
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  • DJ Bissoon
    DJ Bissoon4 years ago

    I'm sending him a "Thank You postcard" - his one advice saved me over $800. He is my Infiniti guy. Call, you won't be disappointed, you'll be ecstatic.

    2011 Infiniti g25
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  • Gopal Karthik
    Gopal Karthik5 years ago

    Professional, no "Dealer Nonsense." Technician Chris walks you through the problem and does repair at reasonable prices because he wants to keep customers happy instead of scaring away like the overpriced dealerships do. Recommend! Warranty includes parts & labor and he treats you very fairly.

    2012 Infiniti FX 50 black
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  • Marty
    Marty 5 years ago

    Dashboard show half a tank when it is 100% full, it then slowly goes up to full and then goes down to empty, that causing the low fuel warning light. I have contacted Infiniti dealer about this problem because I have ran out of fuel, this is a serious safety concern. Dealer said there is no recall about this issue. Eventually Desi replaced the bad fuel sensor. Good shop.

    2005 Infiniti Fx35
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  • Carlie Switzer
    Carlie Switzer5 years ago

    Desi Auto Care has delivered consistently, with timely turnaround, on several major repairs including oil leak repair and replacement of parts, engine mount replacement, heating service and replacement of brakes etc., suspension components and programming sensors and more!!

    2015 Infiniti Q50
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  • Christopher Weber
    Christopher Weber5 years ago

    They're straight forward and work is pristine. I've been taking my car there for checkups and any other mechanical issues, like car stalled and engaged into limp mode. I will not go anywhere else for this kind of service, value, peace of mind!!

    2008 Infiniti EX35 Journey
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  • Patrick Gilbert
    Patrick Gilbert5 years ago

    So far, my car is driving pretty smoothly. Chris seem to be able to handle the uncommon stuff (i.e. stuff that you don't necessarily expect to fail regularly) I'd use him again, and I will be recommending him to anyone looking for a infiniti specialist.

    2017 Infiniti QX60
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  • Kyle Scholl
    Kyle Scholl5 years ago

    My car broke down, I had no clue what it was, I started looking online and randomly came across Desi Auto Care. I’m so glad I did because Sam and his mechanics were able to quickly diagnose the problem, it was an electrical problem that prevented the car from starting. Got it fixed by evening. Amazing, you gained a new customer.

    2008 Infiniti G/37
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    Sam5 years ago

    Hello Kyle!

    Happy customers are why we do what we do! Thank you so much.

    Best wishes from - INFINITI specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Lisa shorts
    Lisa shorts5 years ago

    It’s always an intimidating to find a mechanics when your car is having issue. I took my car in because I had an oil change due and the check engine sign was on. Sam checked it out and found it was a problem with a sensor, no repair necessary and replaced the sensor. He could have told me I needed a million things and I would have never known. I am recommending Desi automotive shop.

    2013 Infiniti G37
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    Sam5 years ago

    Hello Lisa!

    We are so happy that Mr. Hoover referred you! Thank you.

    Best wishes from - Infiniti specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Alessandro Lourdes
    Alessandro Lourdes5 years ago

    My car died, so I emailed Sam seeing if he could look and diagnose my car. He was all booked up, but he asked me a bunch of questions and then his mechanic called me and give me a diagnosis based on the problems at hand. He went above and beyond for me, and I wasn't even a paying customer. If you read these, thank you again Sam. I recommend everyone needing service, they won't steer you wrong!

    2012 Infiniti 2012
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    Sam5 years ago

    Hello Alessandro!

    We specialize In happy customers!. Thank you so much.

    Best wishes from - INFINITI specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Anthony and Kathy Greenwood
    Anthony and Kathy Greenwood5 years ago

    During driving local our SUV depressing the accelerator pedal a squealing and some kind clapping noise was heard from the engine area. Chris diagnosed that the timing chain was faulty. We were out of warranty and frustrated that infinity did not step up to address the issue. He replaced the timing chain within three days. SUV drives perfect now. We couldn't be happier. We highly recommend Chris.

    2011 Infiniti QX56
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    Chris5 years ago

    Hello Anthony and Kathy!

    We welcomes you to our Infiniti-family of fine customers. Thank you.

    Best wishes from - INFINITI specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Hope Knapp
    Hope Knapp6 years ago

    Thank you much! It took some time to clear my issue with the park brake fault, but you kept at it and worked really hard to get the car back to me on Monday morning (I appreciate that you came in on the Sunday to work on it) Leslie, twice informed me updates + honesty + service. Wish you had a shop on the Philadelphia side!

    2002 Infiniti i35
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    Leslie6 years ago

    Hello Hope!

    We specialize in happy customers! Thank you so much.

    Best wishes from - INFINITI specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

  • Terrance
    Terrance6 years ago

    I have received their marketing postcard which I kept in my glove box for a while. Finally I use it now.

    My car ended up with some weird radiator fan issue, so I took it to Lex-dealership, as it was under the power train warranty. Surprise to know! The warranty didn't cover the fan motor --(Lexus wanted nearly 1K some to fix it, plus it needed brake pads replaced. So I was looking at $1200-$1400 or so. I can say with smile that I was in and out in half a day and for just over half of the price the Lexus quoted me. He gave me 2yrs/24000 miles warranty on everything. I can't say enough about Shaun and Desi Auto Repair Shop, I will be a lonnng-time customer.

    2016 Infiniti Qx80
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    Katelyn6 years ago

    Hello Terrance!

    We specialize in happy customers! Thank you for sharing your experience.

    Best wishes from - Infiniti specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Patty Cook
    Patty Cook6 years ago

    The service and attention to detail here is untouchable! Sean and Emily make you feel like family!. I only went in to have my old car repair for having a complicated electrical issue and transmission shifting problem and they went above and beyond by inspecting the whole car like a detective-spy. In addition to that they sent me a detailed email with pictures of area where problems was going on. I really appreciate their honesty, now they have earned a new customer. and I will send more to you guys.

    2005 Infiniti Q45
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    Sean6 years ago

    Hello Patty!

    We appreciate your support. Thank you.

    Best wishes from - INFINITI specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Peter Reid
    Peter Reid6 years ago

    I've been to him 3 times for various things, major/minor repairs. Parts and labor cost is fair. Around Thanksgiving I had my timing belt changed for my 9 year old car and he kept the old parts in garage so he can show me the cracks that were in the belt. Sam doesn't charge you for the diagnostics, if my car mysteriously corrects itself (my car behave better when in the repair shop, I don't know why?) When i ask him if I own him anything, he says, "NO I'm not going to charge you for something I didn't do, you're my regular customer"

    I hope he continue to do great things!

    2011 Infiniti G25
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    Sam6 years ago

    Hello Peter!

    Thank you so much for your continue...support.

    Best wishes from - INFINITI specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

  • Harshil Patel
    Harshil Patel6 years ago

    Went in to have a diagnosis of my car, as I had purchased it used and wanted to find out if there were any services that needed to be addressed. Sean put my car on the lift and took me in to the garage to show me a couple of things that might need to be addressed in the future. He found a serpentine belt that was split in half and I was driving the car on borrowed time as this belt ran all the accessories within the car.

    He ended up changing the belt and my oil and did not charge on the labor for oil change.

    2010 Infiniti FX35
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    Sean6 years ago

    Hello Harshil!

    We specialize In happy customers!. Thank you.

    Best wishes from - INFINITI specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Rick Tylor
    Rick Tylor6 years ago

    My INFI overheated on the way to office meeting and I knew it could be anything between a blown head gasket and a cracked hose. But who knew what else? My manager recommended Desi Auto Care. He said I could trust them 100% and he was right. Drew went the extra miles and kept the price very fair. He also told me how I could fix one of the issues myself. I feel amazingly lucky to have found him. Drew solved my issue and restored my faith in mechanic!

    2013 Infiniti JX35
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    Drew6 years ago

    Hello Rick!

    Thank you for sharing your experience.

    Best wishes from - INFINITI specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

  • Sherrie Brandt
    Sherrie Brandt7 years ago

    After my car started shaking pretty rough on a Route 76 and upon doing some research, I decided to give Desi Auto Care a try as I have just moved to Voorhees recently. I was a little bit worried first because based on the internet there were several possible reasons for the issue and some options could be pretty pricey. But Andrew was extremely INFI-knowledgeable and fixed the issue next noon. (Price was way lower than RepairPal estimate)

    2006 Infiniti M35 × AWD
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    Andrew7 years ago

    Hello Sherrie!

    We welcomes you to our Infiniti-family of fine customers. Thank you.

    Best wishes from - INFINITI specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Joseph Titova
    Joseph Titova7 years ago

    2013 Infiniti G37 troubles last week and I took it to get belt replacement at another auto shop in Maple Shade. Afterwards my car would not start the next morning.

    With my gym trainer's recommendation I had it towed to Desi Auto Care, assuming it was our starter. Ryan called with updates; he said it was not the starter, but that the other auto shop had drained battery completely when installing a new belt. He had charged it, serviced and I picked up my car that evening and he would not be charging me for the service. Also he explained that what exactly happen to my Infiniti.

    2013 Infiniti G37
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    Ryan7 years ago

    Hello Gina!

    Your trust is our asset. Thank you for your support.

    Best wishes from - Infiniti specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

  • Robert Silver
    Robert Silver7 years ago

    Took my Infiniti here to have transmission flushed, wheel bearing changed and the valve cover gaskets replaced because I was getting oil smoke from leaking a valve cover.

    I do recommend Chris at Desi Auto Care; his pricing was fair in my opinion for the work discussed.

    2007 Infiniti FX45
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    Chris7 years ago

    Hello Gina!

    Your trust is our asset. Thank you for your support.

    Best wishes from - Infiniti specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

  • Marla Norment
    Marla Norment7 years ago

    In a recent diagnostic of my failed turn signals, Shawn noticed that some of my fuses had bad contacts due to the age of my car. What impressed me was that instead of ignoring the issue, he went the extra mile and took the time to adjust each fuse in the fuse box so I would not experience any strange intermittent problems in the future potentially saving me more hundreds of dollars in repairs. This is an action I didn't expect and I didn't want it to go unnoticed as I believe other shops may not have been attentive to detail.

    I thought this was proactive, very conscientious and showed strong care and affinity for customer service.

    2012 Infiniti M37
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    Shawn7 years ago

    Hello Marla!

    Thank you for sharing your experience.

    Best wishes from - INFINITI specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Janet Swanson
    Janet Swanson7 years ago

    My daughter has a seven year old Infiniti and was having a problem with the transmission 3rd gear and coolant leaking. She wasn't sure where to take it and I knew a shop that specializes in Japanese cars. I went online, did some research and the first (and only) placed i called was Desi Auto Care. Off the bat i could tell that shop was going to be a good place to go to. Rachael was a super professional over the phone which impressed me the most. When they serviced the car for my daughter they did a fantastic job with amazing savings. This is her first car and she really doesn't have any experience with taking a car to a repair shop, thank you to everyone at the shop.

    2011 Infiniti M37
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    Rachael7 years ago

    Hello Janet!

    Thank you for taking time to review.

    Best wishes from - INFINITI specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Khan
    Khan7 years ago

    I researched for three weeks for an independent repair shops as an alternative to the dealership. I found Desi Auto Care and finally took my Infiniti in. He fix my transmission leak (dirty dark oil with smell) and I asked for 3 different services and he was helpful and courteous enough to research and recommend that 2 of the services were not actually needed at my mileage. One word-honest!

    2014 Infiniti G37
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    Desi7 years ago

    Hello Khan!

    Thank you for taking time to review. We appreciate your support.

    Best wishes from - INFINITI specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

  • Maksim Ivanov
    Maksim Ivanov7 years ago

    My 6 years old INFINITI needed new brakes and crankshaft angle sensor/position sensor fail that cause loss of engine power that cuts out and other drivability problems. After my wife dropped off the car at Desi Auto Care, Rachael gave her a ride home. Wednesday they finished working on the car, which was one day sooner than promise. When we picked up the car, they provided a detailed invoice and show me old parts as a proof.

    2015 Infiniti Q70 3.7 Sport
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    Rachael7 years ago

    Hello Maksim!

    It was a pleasure taking care of your car. Thank you very much.

    Best wishes from - INFINITI specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

  • Alden Himeistein
    Alden Himeistein7 years ago

    Sam and team @ Desi have been looking after our Infiniti's for more than 2 yrs after they came off warranty. Ryan is always responsive to me, tries to find the most cost-effective way to fix my vehicles and Sam is reasonable in what he charges. Last weekend when I was traveling to the shore with the car and had a problem, I called him on his cell phone and he helped to diagnose the problem so I don't have to make a rush decision about check engine light (possible mass air flow sensor issue). I do recommend these guys.

    2009 Infiniti FX36 - White
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    Sam7 years ago

    Hello Alden!

    We appreciate kind words.

    Best wishes from - INFINITI specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported cars maintenance service center.

  • Donna Bruschi Family
    Donna Bruschi Family8 years ago

    Bottom line! We trust Desi Auto Care, the few repairs and maintenance they have done for us since 2016 all been good quality work. Once another shop told me that we needed a few extra parts for the repair. Then we took the parts to Sean, he did the repair and said we can return this extra parts because it did not need to be replaced yet. We like this parts because it did not need to be replaced yet. We like his honesty and we don't have to worry for my Infiniti repairs.

    2013 Infiniti G37
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    Sean8 years ago

    Hello Donna and family!

    We appreciate your family's continue...support.

    Thank you from - INFINITI Specialist Independent - Local Auto Repair Shop and Japanese Imported Expert, Certified Mechanic, Maintenance Service Center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Steven
    Steven8 years ago

    I bought here my Infiniti. Now has 198K. Shawn replaced the original clutch, both control arms. VQ engine is known to burning oil like a crazy! And keep increasing more...every year after 140K. Now it drinks too much oil so, he replaced rings and pistons based on shape of cylinders. Valves were serviced since they were making weird noise. I love this car and I like Shawn.

    2003 Infiniti G35
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    Shawn8 years ago

    Hello Steven!

    Yes! you're right about '03 G35 burning too much oil.

    Thank you so much for your comments.

    Best wishes from - INFINITI Specialist Imported Auto Repair Shop and Japanese Expert, Certified Mechanic, Maintenance Service Center.

  • Vikram Chopra
    Vikram Chopra8 years ago

    My Infiniti radiator hose blew in morning on my way to work in Phila. I called Desi Auto Care to see if they might have one, as the other two shops I tried did not. He ordered it for me over the phone, and had it delivered within three hours, and at a great price. A sure life saver!

    2010 Infiniti M35
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    Rachael8 years ago

    Hello Vikram!

    Thank you for being our regular customer.

    We appreciate your support.

    Thank you from - INFINITI Japanese expert specialist imported Auto Repair Shop and certified Mechanic Maintenance Service Center.

  • Zuzanna Krawczyk
    Zuzanna Krawczyk8 years ago

    I'm hearing clunk noises when going over any size bump on road, it's like a clunk, thump, almost pop noise in the front. The creaking sound I hear it in the rear from inside the cabin sometimes can't seem to figure out what it is. Also when I drive over 45 mph my car starts to shake a bit and the steering wheel also. they found problem, strut upper mount support was broken. Estimate came with good price. Car was fixed on Friday because Sat-Sun we're going to beach.

    Waiting area is stocked with snakcs, coffee, beverages, and candies. Need to charge your phone but no charger? They got you covered. Genuine mechanics!

    2006 Infiniti G35X
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    Rachael8 years ago

    Hey Zuzanna!

    It was a pleasure taking care of your Infiniti.

    Thank you from - INFINITI Specialist imported Auto Repair Shop and Expert Japanese certified Mechanic Maintenance Service Center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Nayeela King
    Nayeela King8 years ago

    Check engine light came on, car started dragging through mid-range rpm's. Car feels like it has no bottom end power, no torque. I replaced the sensor myself 8 months ago, since then, the sensor has thrown the check engine light 3 times and each time my infinity feels like crap.

    Also I had been putting off fixing other repairs; Andrew immediately gave me some clues on what may be happening that leads to this chain of issues. I came out from shop with a bunch of new parts ( emission hose, two new disks, brake pads, controls, one new tire, oil change, new fog lamp, etc.) with very reasonable costs. He showed me what he changed and went for a test drive afterwards to make sure all my problems were indeed fixed before I leave the shop. (all work was guaranteed for 2 years including parts and labor)

    2005 Infiniti G35
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    Andrew8 years ago

    Hello Nayeela,

    It was a pleasure taking care of your Infiniti.

    we appreciate your support.

    Thank you from - INFINITI expert specialist technician auto repair shop and Japanese mechanic maintenance service center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Jeff Mazzola
    Jeff Mazzola9 years ago

    I brought a infiniti back in Jan '17 which ended up needing some work including AC compressor, flywheel & clutch replaced. Seeing how I was in a tough spot, these guys really came through and it's very apparent how important running a sound business is to them. Sean gave me a great deal on all the labor, parts and also did a few little extra things for me at no additional cost.

    He spent a Lot of time trying to find good quality parts for me until he was able to find a new compressor for $350 rather than the list price of around $1000

    He completed job in a day. Thanks. Jeff M.

    2003 Infiniti G35 V6 3.5LT
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    Sean8 years ago

    Hello Jeff,

    We welcomes you to our Infiniti-Family of fine customers!

    Thank you from - INFINITI specialist auto repair shop & expert mechanic maintenance service center.

  • SCOTT QUINTANA
    SCOTT QUINTANA9 years ago

    Infinity had been making various noises after my transmission was changed and no one was able to locate the noise. I went to 5 different mechanics. I I spoke to Sean over the phone to serif they can look at my car and he said yes. He drove it for a bit and within 5 minutes they were able to locate what the problem was.

    One thing I really like about this place is that they show you what the problem is. Sean called me over so I can see what it was. They found that the support frame was not replaced back problem. There was a gap within the frame and screws that was causing the creaking noise. I was so relieved it wasn't anything major that I would've had to replace/fix. I couldn't thank Sean enough.

    He told me to take it back to the old mechanic who did the transmission work to fix his error.

    After this experience, nobody is allowed to touch my infinity expect Sean.

    2005 Infiniti G35
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    Sean9 years ago

    Hello Scott,

    We love challenging work, We appreciate your trust in our team.

    Thank you from - INFINITI specialist auto repair shop & maintenance expert mechanic service center.

  • Natasha Doherty
    Natasha Doherty9 years ago

    These are simply the best people in the INFiNITI repair business. I asked for a quote over the phone.

    Did I get it? Yes. Did they repair it for that price? Actually a bit less.

    I'm doing some modeling jobs and I'm very attractive young female, but employees never gave me roaming eyes, actually they treat me with dignity. I felt like I'm an owners daughter.

    I have been coming here from Philadelphia for many times and will continue to do so . Lovely receptionist always makes me my favorite coffee. Technician"s name is Sean. He is the master!

    2008 Infiniti g37
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    Sean9 years ago

    Hello Natasha,

    We welcomes you to our family of fine customers.

    Thank you from - INFINITI specialist auto repair shop & maintenance expert mechanic service center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Keith Allen
    Keith Allen9 years ago

    Called up for what i thought was a radiator quote. The quote was $370 less than my old mechanic. also it turned out my old shop seriously does not know what they are doing. It was not my radiator at all , it was a water pump. That was the 3rd and LAST chance for my old mechanic.

    When i was passing by White Horse Pike I have seen this place seems busy, I made an appointment, they were in fact the lowest quote after several calls. more important they did quality work on my INFINITI and returned all my old parts.

    Turned out the old mechanic installed my brakes faulty as well and Shawn and Sam took care of that no charge!! Freaking awesome ! I cant thank them enough. they really look out for you and not did once I feel like I was being taken advantage of. They basically saved my life on the brake deal literally.

    They guarantee their work 24,000 miles/24 months including parts & labor and have impeccable work ethics. They will now get all my referrals. Its totally worth the drive out of my comfort zone area for a great INFINITI technician.

    Extra star for young receptionist, she was very helpful to me and all the customers in waiting.

    2008 Infiniti G-35 SEDAN
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    Shawn9 years ago

    Hello Keith,

    Thank you for sending 3 more INFINITI customers to our shop.

    Best wishes from - INFINITI specialist repair shop, expert mechanic maintenance service center.