Desi Auto Care

307 South White Horse Pike
Stratford, NJ 08084 US
5.0
27 Reviews
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It’s a Love Affair..! We Know Your Love for Infiniti..!

Save up to 50% on Infiniti Repair & Service

24 Months / 24,000 Miles Warranty (Including Parts & Labor)

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Desi Auto Care is a full service Infiniti specialized repair and service center in Stratford, NJ. (Serving South Jersey, Philadelphia and Delaware) We bring over 30 years of Japanese automotive experience and technical expertise. We’re team of Infiniti factory trained specialists with dealer level expertise.

We welcome you to our facility, upon your visit we will explain to you which of the repairs are required to correct existing problems and which are for preventive maintenance. We will provide you all diagnostic details, why the problem occurred, what the cause was and what the correction is and after repair test drive report.

Independent Infiniti Repair Shop Service Doesn’t Void Warranty
You don’t have to take your Infiniti to the dealer to maintain your warranty

We have the experience, resources and knowledge to meet all your Infiniti repair and service needs. Your work will be done at a REASONABLE cost. We will not perform any repair work without your prior authorization. No hidden cost.

We take pride in our personal service to our customers and their Infinitis. We’re proud to be a Female Friendly repair shop. Your satisfaction is our top priority. Experience the difference!

We’re Proud to be a Female Friendly!

  • 47 % of our customers are women
  • Women deserve a repair shop they can fully trust
  • Our technician will take time to explain things with patience
  • Please! Ask us any questions; we’ll be very happy to answer
  • Your questions accurately answered in ways you can understand
  • We provides detailed written estimate of the work to be performed
  • We make sure women’s experience of Infiniti repair is a pleasant one

Our criteria for a female customer are - honesty, respect, integrity and willingness for open communication. As you walk into our shop the receptionist will welcome you with friendly greeting, you can’t help but notice the clean, fresh smell of our beautiful waiting area. The fresh Keurig coffee brewed one cup at a time and lots of free refreshments for you and “of course Very Clean Restroom!"

There is Only One Boss – The Customer!

  • Free Wi-Fi
  • Service inspections
  • Routine maintenance
  • Major and minor repairs
  • Verified by InfinitiShops.com
  • Clean-Comfortable waiting area
  • We accept after-market extended warranties
  • Dealer level state of the art - full diagnostics for Infiniti
  • Free Coffee, Tea, Soda, Cookie, Juice, Candy, Snacks
  • Highest quality OES Parts (Original Equipment Supplier)
  • Highest quality OEM Parts (Original Equipment Manufacturer)

Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge
  • Free Wifi
  • Magazines
  • Refreshments
  • Shuttle Service
  • Transit Accessible
  • Walkable Area
  • Weekend Hours
  • Kids Play Area

Meet Our Team

  • Chris Baul

    Lead Master Technician

    Lead Master Technician Chris Baul grew up with an extra ordinary talent for fixing cars and a passion for Infiniti. His uncle (owner of the Transmission Shop) noticed Chris’s love for cars and his mechanical ability and asked if he would like to learn the automotive service business. At age sixteen Chris pulled his first Transmission and Engine out of a Mercedes and replaced a Timing Belt in Porsche and he has been in love with auto service ever since. Chris has more than 22 years of technical expertise of GERMAN / EUROPEAN / JAPANESE auto repair service, maintenance, performance upgrades and modifications. Chris and his team of technicians continue to keep up to date with information on the latest models, tools and knowledge to service your modern Infiniti.

    Chris maintains hundreds of loyal customers throughout New Jersey - Philadelphia - Delaware with personal service, expert advice, the latest in technology, timely service, reasonable prices and peace of mind!

Coupons & Promotions

  • First Time Customer Special

    10% Off Labor for Infiniti Customers

    Show Coupon

Awards & Affiliations

ASE Master Auto TechniciansASE Master Auto Technicians
Audi Club North AmericaAudi Club North America
AutologicAutologic
BBB Accredited Business A+ RatingBBB Accredited Business A+ Rating
BMW CCABMW CCA
Jaguar Clubs of North AmericaJaguar Clubs of North America
Mercedes-Benz Club of AmericaMercedes-Benz Club of America
Northeast Land Rover ClubNortheast Land Rover Club
Philly MINIPhilly MINI
Porsche Club of AmericaPorsche Club of America
RepairPal CertifiedRepairPal Certified
SAAB Club of North AmericaSAAB Club of North America
Volkswagen Owners ClubVolkswagen Owners Club

27 Reviews

  • Kyle Scholl
    Kyle Scholl3 weeks ago

    My car broke down, I had no clue what it was, I started looking online and randomly came across Desi Auto Care. I’m so glad I did because Sam and his mechanics were able to quickly diagnose the problem, it was an electrical problem that prevented the car from starting. Got it fixed by evening. Amazing, you gained a new customer.

    2008 Infiniti G/37
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    Sam3 weeks ago

    Hello Kyle!

    Happy customers are why we do what we do! Thank you so much.

    Best wishes from - INFINITI specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Lisa shorts
    Lisa shorts1 month ago

    It’s always an intimidating to find a mechanics when your car is having issue. I took my car in because I had an oil change due and the check engine sign was on. Sam checked it out and found it was a problem with a sensor, no repair necessary and replaced the sensor. He could have told me I needed a million things and I would have never known. I am recommending Desi automotive shop.

    2013 Infiniti G37
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    Sam4 weeks ago

    Hello Lisa!

    We are so happy that Mr. Hoover referred you! Thank you.

    Best wishes from - Infiniti specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Alessandro Lourdes
    Alessandro Lourdes2 months ago

    My car died, so I emailed Sam seeing if he could look and diagnose my car. He was all booked up, but he asked me a bunch of questions and then his mechanic called me and give me a diagnosis based on the problems at hand. He went above and beyond for me, and I wasn't even a paying customer. If you read these, thank you again Sam. I recommend everyone needing service, they won't steer you wrong!

    2012 Infiniti 2012
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    Sam1 month ago

    Hello Alessandro!

    We specialize In happy customers!. Thank you so much.

    Best wishes from - INFINITI specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Anthony and Kathy Greenwood
    Anthony and Kathy Greenwood3 months ago

    During driving local our SUV depressing the accelerator pedal a squealing and some kind clapping noise was heard from the engine area. Chris diagnosed that the timing chain was faulty. We were out of warranty and frustrated that infinity did not step up to address the issue. He replaced the timing chain within three days. SUV drives perfect now. We couldn't be happier. We highly recommend Chris.

    2011 Infiniti QX56
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    Chris1 month ago

    Hello Anthony and Kathy!

    We welcomes you to our Infiniti-family of fine customers. Thank you.

    Best wishes from - INFINITI specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Hope Knapp
    Hope Knapp6 months ago

    Thank you much! It took some time to clear my issue with the park brake fault, but you kept at it and worked really hard to get the car back to me on Monday morning (I appreciate that you came in on the Sunday to work on it) Leslie, twice informed me updates + honesty + service. Wish you had a shop on the Philadelphia side!

    2002 Infiniti i35
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    Leslie6 months ago

    Hello Hope!

    We specialize in happy customers! Thank you so much.

    Best wishes from - INFINITI specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

  • Terrance
    Terrance7 months ago

    I have received their marketing postcard which I kept in my glove box for a while. Finally I use it now.

    My car ended up with some weird radiator fan issue, so I took it to Lex-dealership, as it was under the power train warranty. Surprise to know! The warranty didn't cover the fan motor --(Lexus wanted nearly 1K some to fix it, plus it needed brake pads replaced. So I was looking at $1200-$1400 or so. I can say with smile that I was in and out in half a day and for just over half of the price the Lexus quoted me. He gave me 2yrs/24000 miles warranty on everything. I can't say enough about Shaun and Desi Auto Repair Shop, I will be a lonnng-time customer.

    2016 Infiniti Qx80
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    Katelyn7 months ago

    Hello Terrance!

    We specialize in happy customers! Thank you for sharing your experience.

    Best wishes from - Infiniti specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Patty Cook
    Patty Cook9 months ago

    The service and attention to detail here is untouchable! Sean and Emily make you feel like family!. I only went in to have my old car repair for having a complicated electrical issue and transmission shifting problem and they went above and beyond by inspecting the whole car like a detective-spy. In addition to that they sent me a detailed email with pictures of area where problems was going on. I really appreciate their honesty, now they have earned a new customer. and I will send more to you guys.

    2005 Infiniti Q45
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    Sean8 months ago

    Hello Patty!

    We appreciate your support. Thank you.

    Best wishes from - INFINITI specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Peter Reid
    Peter Reid9 months ago

    I've been to him 3 times for various things, major/minor repairs. Parts and labor cost is fair. Around Thanksgiving I had my timing belt changed for my 9 year old car and he kept the old parts in garage so he can show me the cracks that were in the belt. Sam doesn't charge you for the diagnostics, if my car mysteriously corrects itself (my car behave better when in the repair shop, I don't know why?) When i ask him if I own him anything, he says, "NO I'm not going to charge you for something I didn't do, you're my regular customer"

    I hope he continue to do great things!

    2011 Infiniti G25
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    Sam8 months ago

    Hello Peter!

    Thank you so much for your continue...support.

    Best wishes from - INFINITI specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

  • Harshil Patel
    Harshil Patel11 months ago

    Went in to have a diagnosis of my car, as I had purchased it used and wanted to find out if there were any services that needed to be addressed. Sean put my car on the lift and took me in to the garage to show me a couple of things that might need to be addressed in the future. He found a serpentine belt that was split in half and I was driving the car on borrowed time as this belt ran all the accessories within the car.

    He ended up changing the belt and my oil and did not charge on the labor for oil change.

    2010 Infiniti FX35
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    Sean11 months ago

    Hello Harshil!

    We specialize In happy customers!. Thank you.

    Best wishes from - INFINITI specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Rick Tylor
    Rick Tylor1 year ago

    My INFI overheated on the way to office meeting and I knew it could be anything between a blown head gasket and a cracked hose. But who knew what else? My manager recommended Desi Auto Care. He said I could trust them 100% and he was right. Drew went the extra miles and kept the price very fair. He also told me how I could fix one of the issues myself. I feel amazingly lucky to have found him. Drew solved my issue and restored my faith in mechanic!

    2013 Infiniti JX35
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    Drew1 year ago

    Hello Rick!

    Thank you for sharing your experience.

    Best wishes from - INFINITI specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

  • Sherrie Brandt
    Sherrie Brandt1 year ago

    After my car started shaking pretty rough on a Route 76 and upon doing some research, I decided to give Desi Auto Care a try as I have just moved to Voorhees recently. I was a little bit worried first because based on the internet there were several possible reasons for the issue and some options could be pretty pricey. But Andrew was extremely INFI-knowledgeable and fixed the issue next noon. (Price was way lower than RepairPal estimate)

    2006 Infiniti M35 × AWD
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    Andrew1 year ago

    Hello Sherrie!

    We welcomes you to our Infiniti-family of fine customers. Thank you.

    Best wishes from - INFINITI specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Joseph Titova
    Joseph Titova1 year ago

    2013 Infiniti G37 troubles last week and I took it to get belt replacement at another auto shop in Maple Shade. Afterwards my car would not start the next morning.

    With my gym trainer's recommendation I had it towed to Desi Auto Care, assuming it was our starter. Ryan called with updates; he said it was not the starter, but that the other auto shop had drained battery completely when installing a new belt. He had charged it, serviced and I picked up my car that evening and he would not be charging me for the service. Also he explained that what exactly happen to my Infiniti.

    2013 Infiniti G37
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    Ryan1 year ago

    Hello Gina!

    Your trust is our asset. Thank you for your support.

    Best wishes from - Infiniti specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

  • Robert Silver
    Robert Silver1 year ago

    Took my Infiniti here to have transmission flushed, wheel bearing changed and the valve cover gaskets replaced because I was getting oil smoke from leaking a valve cover.

    I do recommend Chris at Desi Auto Care; his pricing was fair in my opinion for the work discussed.

    2007 Infiniti FX45
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    Chris1 year ago

    Hello Gina!

    Your trust is our asset. Thank you for your support.

    Best wishes from - Infiniti specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

  • Marla Norment
    Marla Norment1 year ago

    In a recent diagnostic of my failed turn signals, Shawn noticed that some of my fuses had bad contacts due to the age of my car. What impressed me was that instead of ignoring the issue, he went the extra mile and took the time to adjust each fuse in the fuse box so I would not experience any strange intermittent problems in the future potentially saving me more hundreds of dollars in repairs. This is an action I didn't expect and I didn't want it to go unnoticed as I believe other shops may not have been attentive to detail.

    I thought this was proactive, very conscientious and showed strong care and affinity for customer service.

    2012 Infiniti M37
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    Shawn1 year ago

    Hello Marla!

    Thank you for sharing your experience.

    Best wishes from - INFINITI specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Janet Swanson
    Janet Swanson1 year ago

    My daughter has a seven year old Infiniti and was having a problem with the transmission 3rd gear and coolant leaking. She wasn't sure where to take it and I knew a shop that specializes in Japanese cars. I went online, did some research and the first (and only) placed i called was Desi Auto Care. Off the bat i could tell that shop was going to be a good place to go to. Rachael was a super professional over the phone which impressed me the most. When they serviced the car for my daughter they did a fantastic job with amazing savings. This is her first car and she really doesn't have any experience with taking a car to a repair shop, thank you to everyone at the shop.

    2011 Infiniti M37
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    Rachael1 year ago

    Hello Janet!

    Thank you for taking time to review.

    Best wishes from - INFINITI specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Khan
    Khan2 years ago

    I researched for three weeks for an independent repair shops as an alternative to the dealership. I found Desi Auto Care and finally took my Infiniti in. He fix my transmission leak (dirty dark oil with smell) and I asked for 3 different services and he was helpful and courteous enough to research and recommend that 2 of the services were not actually needed at my mileage. One word-honest!

    2014 Infiniti G37
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    Desi2 years ago

    Hello Khan!

    Thank you for taking time to review. We appreciate your support.

    Best wishes from - INFINITI specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

  • Maksim Ivanov
    Maksim Ivanov2 years ago

    My 6 years old INFINITI needed new brakes and crankshaft angle sensor/position sensor fail that cause loss of engine power that cuts out and other drivability problems. After my wife dropped off the car at Desi Auto Care, Rachael gave her a ride home. Wednesday they finished working on the car, which was one day sooner than promise. When we picked up the car, they provided a detailed invoice and show me old parts as a proof.

    2015 Infiniti Q70 3.7 Sport
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    Rachael2 years ago

    Hello Maksim!

    It was a pleasure taking care of your car. Thank you very much.

    Best wishes from - INFINITI specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

  • Alden Himeistein
    Alden Himeistein2 years ago

    Sam and team @ Desi have been looking after our Infiniti's for more than 2 yrs after they came off warranty. Ryan is always responsive to me, tries to find the most cost-effective way to fix my vehicles and Sam is reasonable in what he charges. Last weekend when I was traveling to the shore with the car and had a problem, I called him on his cell phone and he helped to diagnose the problem so I don't have to make a rush decision about check engine light (possible mass air flow sensor issue). I do recommend these guys.

    2009 Infiniti FX36 - White
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    Sam2 years ago

    Hello Alden!

    We appreciate kind words.

    Best wishes from - INFINITI specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported cars maintenance service center.

  • Donna Bruschi Family
    Donna Bruschi Family2 years ago

    Bottom line! We trust Desi Auto Care, the few repairs and maintenance they have done for us since 2016 all been good quality work. Once another shop told me that we needed a few extra parts for the repair. Then we took the parts to Sean, he did the repair and said we can return this extra parts because it did not need to be replaced yet. We like this parts because it did not need to be replaced yet. We like his honesty and we don't have to worry for my Infiniti repairs.

    2013 Infiniti G37
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    Sean2 years ago

    Hello Donna and family!

    We appreciate your family's continue...support.

    Thank you from - INFINITI Specialist Independent - Local Auto Repair Shop and Japanese Imported Expert, Certified Mechanic, Maintenance Service Center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Steven
    Steven2 years ago

    I bought here my Infiniti. Now has 198K. Shawn replaced the original clutch, both control arms. VQ engine is known to burning oil like a crazy! And keep increasing more...every year after 140K. Now it drinks too much oil so, he replaced rings and pistons based on shape of cylinders. Valves were serviced since they were making weird noise. I love this car and I like Shawn.

    2003 Infiniti G35
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    Shawn2 years ago

    Hello Steven!

    Yes! you're right about '03 G35 burning too much oil.

    Thank you so much for your comments.

    Best wishes from - INFINITI Specialist Imported Auto Repair Shop and Japanese Expert, Certified Mechanic, Maintenance Service Center.

  • Vikram Chopra
    Vikram Chopra2 years ago

    My Infiniti radiator hose blew in morning on my way to work in Phila. I called Desi Auto Care to see if they might have one, as the other two shops I tried did not. He ordered it for me over the phone, and had it delivered within three hours, and at a great price. A sure life saver!

    2010 Infiniti M35
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    Rachael2 years ago

    Hello Vikram!

    Thank you for being our regular customer.

    We appreciate your support.

    Thank you from - INFINITI Japanese expert specialist imported Auto Repair Shop and certified Mechanic Maintenance Service Center.

  • Zuzanna Krawczyk
    Zuzanna Krawczyk3 years ago

    I'm hearing clunk noises when going over any size bump on road, it's like a clunk, thump, almost pop noise in the front. The creaking sound I hear it in the rear from inside the cabin sometimes can't seem to figure out what it is. Also when I drive over 45 mph my car starts to shake a bit and the steering wheel also. they found problem, strut upper mount support was broken. Estimate came with good price. Car was fixed on Friday because Sat-Sun we're going to beach.

    Waiting area is stocked with snakcs, coffee, beverages, and candies. Need to charge your phone but no charger? They got you covered. Genuine mechanics!

    2006 Infiniti G35X
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    Rachael3 years ago

    Hey Zuzanna!

    It was a pleasure taking care of your Infiniti.

    Thank you from - INFINITI Specialist imported Auto Repair Shop and Expert Japanese certified Mechanic Maintenance Service Center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Nayeela King
    Nayeela King3 years ago

    Check engine light came on, car started dragging through mid-range rpm's. Car feels like it has no bottom end power, no torque. I replaced the sensor myself 8 months ago, since then, the sensor has thrown the check engine light 3 times and each time my infinity feels like crap.

    Also I had been putting off fixing other repairs; Andrew immediately gave me some clues on what may be happening that leads to this chain of issues. I came out from shop with a bunch of new parts ( emission hose, two new disks, brake pads, controls, one new tire, oil change, new fog lamp, etc.) with very reasonable costs. He showed me what he changed and went for a test drive afterwards to make sure all my problems were indeed fixed before I leave the shop. (all work was guaranteed for 2 years including parts and labor)

    2005 Infiniti G35
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    Andrew3 years ago

    Hello Nayeela,

    It was a pleasure taking care of your Infiniti.

    we appreciate your support.

    Thank you from - INFINITI expert specialist technician auto repair shop and Japanese mechanic maintenance service center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Jeff Mazzola
    Jeff Mazzola3 years ago

    I brought a infiniti back in Jan '17 which ended up needing some work including AC compressor, flywheel & clutch replaced. Seeing how I was in a tough spot, these guys really came through and it's very apparent how important running a sound business is to them. Sean gave me a great deal on all the labor, parts and also did a few little extra things for me at no additional cost.

    He spent a Lot of time trying to find good quality parts for me until he was able to find a new compressor for $350 rather than the list price of around $1000

    He completed job in a day. Thanks. Jeff M.

    2003 Infiniti G35 V6 3.5LT
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    Sean3 years ago

    Hello Jeff,

    We welcomes you to our Infiniti-Family of fine customers!

    Thank you from - INFINITI specialist auto repair shop & expert mechanic maintenance service center.

  • SCOTT QUINTANA
    SCOTT QUINTANA3 years ago

    Infinity had been making various noises after my transmission was changed and no one was able to locate the noise. I went to 5 different mechanics. I I spoke to Sean over the phone to serif they can look at my car and he said yes. He drove it for a bit and within 5 minutes they were able to locate what the problem was.

    One thing I really like about this place is that they show you what the problem is. Sean called me over so I can see what it was. They found that the support frame was not replaced back problem. There was a gap within the frame and screws that was causing the creaking noise. I was so relieved it wasn't anything major that I would've had to replace/fix. I couldn't thank Sean enough.

    He told me to take it back to the old mechanic who did the transmission work to fix his error.

    After this experience, nobody is allowed to touch my infinity expect Sean.

    2005 Infiniti G35
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    Sean3 years ago

    Hello Scott,

    We love challenging work, We appreciate your trust in our team.

    Thank you from - INFINITI specialist auto repair shop & maintenance expert mechanic service center.

  • Natasha Doherty
    Natasha Doherty3 years ago

    These are simply the best people in the INFiNITI repair business. I asked for a quote over the phone.

    Did I get it? Yes. Did they repair it for that price? Actually a bit less.

    I'm doing some modeling jobs and I'm very attractive young female, but employees never gave me roaming eyes, actually they treat me with dignity. I felt like I'm an owners daughter.

    I have been coming here from Philadelphia for many times and will continue to do so . Lovely receptionist always makes me my favorite coffee. Technician"s name is Sean. He is the master!

    2008 Infiniti g37
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    Sean3 years ago

    Hello Natasha,

    We welcomes you to our family of fine customers.

    Thank you from - INFINITI specialist auto repair shop & maintenance expert mechanic service center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Keith Allen
    Keith Allen3 years ago

    Called up for what i thought was a radiator quote. The quote was $370 less than my old mechanic. also it turned out my old shop seriously does not know what they are doing. It was not my radiator at all , it was a water pump. That was the 3rd and LAST chance for my old mechanic.

    When i was passing by White Horse Pike I have seen this place seems busy, I made an appointment, they were in fact the lowest quote after several calls. more important they did quality work on my INFINITI and returned all my old parts.

    Turned out the old mechanic installed my brakes faulty as well and Shawn and Sam took care of that no charge!! Freaking awesome ! I cant thank them enough. they really look out for you and not did once I feel like I was being taken advantage of. They basically saved my life on the brake deal literally.

    They guarantee their work 24,000 miles/24 months including parts & labor and have impeccable work ethics. They will now get all my referrals. Its totally worth the drive out of my comfort zone area for a great INFINITI technician.

    Extra star for young receptionist, she was very helpful to me and all the customers in waiting.

    2008 Infiniti G-35 SEDAN
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    Shawn3 years ago

    Hello Keith,

    Thank you for sending 3 more INFINITI customers to our shop.

    Best wishes from - INFINITI specialist repair shop, expert mechanic maintenance service center.